First Direct reopens door to new customers

Rebecca Atkinson — Tue, 20 May 2008 10:55:38 +0100

First direct has started selling mortgages to new customers again after it managed to clear the backlog that forced it to close its doors back in April.

The online and telephone bank temporarily stopped offering mortgages to new customers on 1 April after receiving five times its normal number of applications.

Chris Pilling, chief executive of first direct, says: "We took the bold decision to withdraw from mortgage sales to non customers to allow us to process the huge number of enquiries we had received and focus on the excellent service we want to provide for our customers.”

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Administrator — Fri, 14 Dec 2007 17:09:49 +0000

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First Direct reopens door to new customers

How much could I save by switching mortgage?

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