Fed up with hefty booking and delivery fees? We reveal how ticket agents operate and how to avoid being scammed.

  • Supermarkets use all kinds of clever marketing tricks to make us spend more at the checkout. Nathalie Bonney explains the thinking behind supermarket's ploys and gives some timely advice on how to...

  • Know your consumer rights

    Shoddy goods and services can leave you tearing your hair out, yet far too many of us just put up and shut up. Liam Tarry shows how you can make a stand against getting ripped off.

  • Desert island

    Don't fall for the lure of the holiday club - it could be a dodgy timeshare in disguise, writes Laura Howard.

  • Donal MacIntyre

    Getting your money back from a builder who wasn't up to the job can be a hellish experience, so make sure you nail down the contract before any work begins.

  • gold jewellery

    It's tempting in tough times to earn a quick buck by selling off your jewellery. But beware: many cash-for-gold websites operate on a strictly rip-off basis.

  • Waiter holding a bottle of wine

    Sarah Coles reveals the sneaky tricks that restaurants use to get you to part with your cash.

  • Megaphone

    Frustrated by poor service or erroneous charges from financial services companies? We guide you through how to complain and get results.

  • See-saw

    In an unregulated market, freeholders can demand sky-high service charges from leaseholders and new-build homeowners.

  • Catalogue shopping

    It's fun to thumb through catalogues but before you order a thing, beware of exorbitant prices and 'buy now, pay later deals' with whopping APRs.

  • Are you struggling to resolve a dispute with a company? We promise to do whatever it takes to get to the bottom of your problem. This month Moneywise takes a look at Pontins and Kensington.