Shoppers now have more protection than ever, thanks to a massive shake-up of consumer rights law. Find out what the change means for your rights with our guide.
Payment protection insurance (PPI) remains the most complained-about financial product, with arbitrator the Financial Ombudsman Service receiving up to 4,000 PPI cases each week.
Telemarketers, payment protection insurance (PPI) claims handling companies, and other cold callers are no longer allowed to disguise or hide their phone numbers under new rules brought in today...
Times were that when you got robbed you knew very well that it had happened. Faced with a weapon in your face and threats hissed through clenched teeth, you had to hand over the readies.
Barclays has been forced to write to 10,000 customers who hold payment protection insurance (PPI) policies to explain their refund rights, following three “serious breaches” of orders from the...
Asda is to change its promotional practices after an investigation by the Competition and Markets Authority (CMA) raised concerns about the supermarket’s pricing tactics.
Scottish Power customers may be in line for a share of £15m after the energy regulator found the Big Six provider guilty of a catalogue of errors.
Complaints about Vodafone’s mobile service rocketed in the three-months from October to December 2015, new data reveals.
Payment Protection Insurance (PPI) remains the most complained about financial product, with complaints rising by 6% between July and December 2015, according to new data.
Over 180,000 customers of credit card firm NewDay, will be refunded over £4 million after the firm admitted it unfairly charged customers.
Around 59,000 people will be paid redress worth almost £1,000,000 after a rent-to-own company agreed to refund customers who were treated unfairly.
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