Shoppers now have more protection than ever, thanks to a massive shake-up of consumer rights law. Find out what the change means for your rights with our guide.
Argos has put aside an extra £30 million to refund customers who were unfairly charged late fees on its store cards, the company announced in a trading update today.
My bank accounts hold more than the £75,000 covered by the Financial Services Compensation Scheme (FSCS) because they include compensation received following the death of my husband due to medical...
Payment protection insurance (PPI) remains the most complained-about financial product, with arbitrator the Financial Ombudsman Service receiving up to 4,000 PPI cases each week.
Telemarketers, payment protection insurance (PPI) claims handling companies, and other cold callers are no longer allowed to disguise or hide their phone numbers under new rules brought in today...
Times were that when you got robbed you knew very well that it had happened. Faced with a weapon in your face and threats hissed through clenched teeth, you had to hand over the readies.
Barclays has been forced to write to 10,000 customers who hold payment protection insurance (PPI) policies to explain their refund rights, following three “serious breaches” of orders from the...
Asda is to change its promotional practices after an investigation by the Competition and Markets Authority (CMA) raised concerns about the supermarket’s pricing tactics.
Scottish Power customers may be in line for a share of £15m after the energy regulator found the Big Six provider guilty of a catalogue of errors.
Complaints about Vodafone’s mobile service rocketed in the three-months from October to December 2015, new data reveals.
Payment Protection Insurance (PPI) remains the most complained about financial product, with complaints rising by 6% between July and December 2015, according to new data.
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