Shoppers now have more protection than ever, thanks to a massive shake-up of consumer rights law. Find out what the change means for your rights with our guide.
Barclays has put aside a further £400 million to cover payment protection insurance (PPI) complaints, its latest half-year accounts reveal today.
PPI (payment protection insurance) and packaged accounts are complained about than any other financial product, according to the latest data published by the Financial Ombudsman Service.
The results of the Moneywise Customer Service Awards 2016 are in, and here are the banks and building societies you voted top when it comes to banking.
The results of the Moneywise Customer Service Awards 2016 are in, and here are the banks and building societies you voted top when it comes to providing savings.
The results of the Moneywise Customer Service Awards 2016 are in, and here are the providers you voted top when it comes to credit cards and loans.
The results of the Moneywise Customer Service Awards 2016 are in, and here we detail the worst companies, as voted for by you.
Some 46,000 people were paid a combined £271 million by the Financial Services Compensation Scheme (FSCS) in 2015/16, after firms failed or stopped in trading.
Cold callers promoting high-risk financial products, should be banned, according to leading debt charity StepChange.
Complaints about the Post Office’s home phone service rocketed in the first three months of the year, as the provider struggled to cope with record sign ups.
Andrew Tyrie MP, chairman of the Treasury Committee, has demanded 13 banks explain their overdraft fees, amid concerns consumers are being let down by a lack of effective competition in the sector...
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