Shoppers now have more protection than ever, thanks to a massive shake-up of consumer rights law. Find out what the change means for your rights with our guide.
Follow our guide to seeking redress if you have issues with your electricity or gas bills.
Jean-Paul Sartre once said: “Hell is other people,” which was pretty prescient of him considering he said it some time before the invention of that truly hellish of human practices: cold calling...
CT Capital Ltd has today been fined £2,360,900 by the regulator for “serious failings” in relation to its payment protection insurance (PPI) complaints handling processes.
About 43,000 complaints were made about payment protection insurance (PPI) policies between July and September 2016, accounting for more disputes than every other financial product combined...
Legal service providers must make it easier for consumers to shop around and compare costs, according to the Competition and Markets Authority (CMA), following a year-long study of the sector.
Around 245,000 former and existing Wonga customers may have had their data stolen, the payday lender has warned.
Complaints about TalkTalk rocketed between October and December 2016, according to the latest quarterly complaints data published by regulator Ofcom.
Consumers must be given more protection against contactless card fraud, the regulator has warned.
A record number of identity fraud cases were recorded in 2016, with scammers commonly using the internet to exploit their victim’s details.
The government has announced new measures to stop touts buying tickets in bulk and reselling them at vastly inflated prices.
A new survey has found the average weekly pocket money is £7. But how much do you/did you pay your kids each week?
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