Shoppers now have more protection than ever, thanks to a massive shake-up of consumer rights law. Find out what the change means for your rights with our guide.
Follow our guide to seeking redress if you have issues with your electricity or gas bills.
Jean-Paul Sartre once said: “Hell is other people,” which was pretty prescient of him considering he said it some time before the invention of that truly hellish of human practices: cold calling...
CT Capital Ltd has today been fined £2,360,900 by the regulator for “serious failings” in relation to its payment protection insurance (PPI) complaints handling processes.
About 43,000 complaints were made about payment protection insurance (PPI) policies between July and September 2016, accounting for more disputes than every other financial product combined...
Legal service providers must make it easier for consumers to shop around and compare costs, according to the Competition and Markets Authority (CMA), following a year-long study of the sector.
A record number of identity fraud cases were recorded in 2016, with scammers commonly using the internet to exploit their victim’s details.
The government has announced new measures to stop touts buying tickets in bulk and reselling them at vastly inflated prices.
A crack-down on misleading consumer practices, including those which end up costing people money they aren’t expecting, has been set out in today’s Budget.
Consumers who were mis-sold payment protection insurance (PPI) must submit any complaints by 29 August 2019.
The RBS Group, which includes RBS and NatWest, put aside £601 million in 2016 to cover mis-sold payment protection insurance (PPI), according to the banks’ financial results published today.
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