Amazing !!! We the British taxpayer bale out the Banks when they happen to go overdrawn (or melt-down) due their mis-handling of funds and that's OK ?? Scandalous. All Banks should be totally transparent and that includes their "fat-cat" advisors !!!

The user's comments about HSBC [hsbc unfair(very!)O/Dcharges..AGAIN!!..help] are not justified in my experience with the Bank. I joined the bank then the Midland in the late 50's. I have used all the facilities available and received exellant service throughout. Many people wait for a problem to happen then complain rather than talking to the bank who are always ready to give advice.

ok no need to say that twice say that twice! couldnt agree less, my cashflow usually, is good and its only because i'm waiting for owed money from companies like the hilton (do you think they can afford it??!?!?!)that i've slipped over my limit. why cant they (hsbc) just call me?..i would have got my partner to transfer some cash on the spot!!!!! £75 to go over by a £100 for ten days...FAIR?....dont think so my friend. this tax year will be a good one for me,though still only £12-14 K max....i'm not exactly swimming in it am i. ta for the reply though... si

No, I agree. It's outrageous. £75!! Talk about good customer service. It's a disgusting system that the banks use to make money and should be done away with once and for all.

Any body that does not keep an eye on their bank account nowadays with banks charging for anything they can get away with deserves to be "fined".

Having said that I got a refund from HSBC when they did the same to me two years ago when I pointed out that there was money in a related account that could have been used to transfer cash back to the CA.

We're not saying that we should not be charged a reasonable amount for breaking the rules but the banks apply grossly unfair charges for any minor breach.  However if they do something wrong they don't pay us for their mistakes. HSBC are actually a lot lower than LLoyds TSB who charged me £130 for going over my limit for 5 days!  This is the first bank charges I have ever received and it was only due to an unusually high credit card bill (which I clear every month).  Even the branch agreed the charges were unreasonable but head office have said I have to wait until the results of the bank charges court case.  Ridiculous - I don't understand why they can't treat each case individually and apply some common sense.  I am now closing my account after 10 years and was thinking of switching to HSBC but maybe I'll try another instead.

I went overdrawn by just under £14 with my Lloyds account after I bought a xmas present last month with the wrong card. I was overdrawn for 5 days (the length of time from the transaction taking place to me actually realising I'd used the wrong card after a letter arrived on my doormat notifying me I'd gone overdrawn). They wanted to charge me an unplanned overdraft charge of £15 for every month I was overdrawn plus a £6 a day fee.

Considering the letter dated 18th December took 5 days to arrive, that was gonna cost me £30 alone plus the £15 on top which made it £45. So for going overdrawn by under £15, they wanted to charge me 200% interest on it!

I know they've gotta make their money somehow but that is just ridiculous. However, as far as I am aware, my visit to my local branch 10 mins after receiving the letter sorted the problem out and the fees were withdrawn :)

Does anyone know how I can get out of this loop I’m in with HSBC
They have been hitting 150 pounds per month for the last 9 months plus other times I think I’d have more fun wiping my ass with a 20 pound note than give it to a bank but they say they cannot help because my Credit score with HSBC was poor but i have been paying there charges fine
I just find it hard when you ask the bank for help and they say just stop paying your bills
Makes me feel like saying you have XXXX of my tax money and I’m coming to pick up my fee from you for going over you O/D limit 3B plus %400 :)

Anyone who takes money without authorisation should expect at least to be charged for it!!! I think it says a lot about this country that people feel entitled to just dip into bank funds that they don;t have prior agreement on without charge!! Take some responsibilty people, get organised no one has control over your account except you. One phone call to get a temporary overdraft it's pretty easy. Besides isn;t it good manners to ask to borrow something before you take it. Sickened by the 'everyone owes me a favour attitude' that is prevalent in todays society especially amongst the young who have grown up in an environment of freely available credit! Take some responsibility for your own actions and stop blaming everyone else.

The problem is most banks and other companies don't reward loyal customers any more.  I have been advised by a friend to contact my bank and ask them for the details for the Financial Ombudsman.  They might then look at giving me some of my charges back - I guess its got to be worth a try.  If not I'll just have to wait till they allow the court case to go ahead - I don't see how the banks can win its just a question of how long the goverment will keep delaying it! I have also started helping people reclaim PPI and write off unfair credit agreements and some of the cases I have seen are completely shocking. I hope companies like theclaims-warehouse are very successful as I believe the banks have behaved unfairly for too long. It is about time they went back to old-fashioned banking - treating us as individuals and not just a way of making huge profits!

theclaims-warehouse can legally eliminate your debts employing specialist solicitors to challenge lenders who have issued unfair credit agreements. 

Anyone who takes money without authorisation should expect at least to be charged for it!!! I think it says a lot about this country that people feel entitled to just dip into bank funds that they don;t have prior agreement on without charge!! Take some responsibilty people, get organised no one has control over your account except you...

The Person who wrote this is probably a stuck up prick with loads of money. Its not mainly about managing your finances its just a piss take that amount they charge. When i accidently went overdrawn by 2 pounds i got a 25£ charge from hsbc rediculous. The thing is in the past ive never been allowed past £0 in my account if i go to draw money out but all of a sudden i was able to draw money out thinking i had cash because i never check my balance. i had a 35 min debate with the lady shrita on the phone saying this is unnacceptable. Ive not arranged a overdraft never been allowed past £0 in the past why now can i draw over i said. She replied sometimes the bank will let you overdrawn!!! I was like WTF how can they sometimes allow me over drawn its bullxxxx They mug us all off for money its 1 big F...ING scam to mug us off for money.

The problem is where do you move your money to as they all seem to be as bad as each other! One of the latest problems I've come across is a bank that took money out of someone's savings account without permission to pay off the arrears on their loan. How can they be allowed to do this?

If you have any credit cards or loans with HSBC you may be able to get the outstanding balance written off and if successful HSBC are likely to have to pay the solicitors fees as well!!!

theclaims-warehouse can legally eliminate your debts employing specialist solicitors to challenge lenders who have issued unfair credit agreements. 

There are many cases i saw in m personal life who suffered from same condition. They have no other option except either file a case which takes too long time or stay quiet. We are a company that helps you out to come from such situation.

Let me just get this straight, what some of you are sying is that if i am bigger and stronger than you and i break into your home and you are not competent enough to defend yourself from my attack, then its perfectly ok for me to beat you up and steal your money because i warned u in the pub the friday before that this could happen ?

Obviously unlike some of you, some people have better things to do with their lives than sit and read small print, some people are not even intelligent enough to be able to understand what they are reading, but they do need a bank account. In your opinion this makes it ok for people to bully money out of them ? money that in alot of cases they dont have. If they dont have the funds in the bank to pay the very small amount of money that has been requested then tell the people who requested it that its not in the bank. Don't be a low life and pay the extra money for no other reason than to then use that as an excuse to steal money from people who don't know any better.

Do you think the bank would pay the unplanned overdraft if they wer not allowed to then use it as an excuse to extort money out of people. It's not like they even let you know what they have just done.
They obviously do it in a way so that you dont even notice what has happened until a week or watever later at which point they has some stupid clause they put together which means they can legally tell you, pay me this amount of money or else.

Since this thread has been going on for a good year and is one of the first things I found when I googled 'HSBC overdraft charges' I thought I'd add some information which might be helpful.

I too was recently utterly flabbergasted by an £100 overdraft charge because I didn't realise I was going beyond my overdraft limit while I was waiting for a cheque to go through.

I thought if you accidentally went over your overdraft limit the standard fee was £25 - so I was quite shocked and upset to find out £100 would be automatically charged for overdraft charges.

So I decided to find out exactly why the fee was so much.

It's worth looking at the HSBC overdraft charges and fees document which you can download here: https://www.hsbc.co.uk/1/PA_1_5_S5/content/uk/pdfs/en/90030_9_bankacctca...

According to this document, the charges apply each individual time you take out money/use your card once you have gone over your limit. The charges per item are then as follows:

Up tp £10: No charge
Up to £25: £10 per item
Over £25: £25 per item

Because I had been over the limit for a couple of days (in Christmas shopping period) - I had been charged a number of times every time I took money out or paid for something...and this quickly totted up to £100.

I must say, once I knew a breakdown of the charges it made me feel a little less upset - because I knew there's not much you can do about it apart from be a bit more careful next time you are nearing your limit. It'll definitely teach me to keep cash withdrawals to £10 if I go over my limit in the future - because you won't be charged for this.

With the recent supreme court hearing over, HSBC is pretty much allowed to charge what it likes and you probably won't be successful in getting a refund if their fees are clearly set out somewhere. So at least knowing what the charges are you might be able to avoid them in the future.

I hope this is helpful, and I empathise with everyone here who feel they have been unfairly charged after being such a loyal customer for so many years. There is at least some comfort in knowing many people are angry about unjust overdraft fees - but if the die-hard protesters couldn't win the case against the Supreme Court - there is little hope for the small man winning against the bank.

Merry Christmas everyone

I have found one article that has some good information. I am going to try and use this trick tomorrow to have some of these fees removed. http://livefrugallyordiebroke.com/?p=865

My son has just been charged £100 for going a few pounds overdrawn in One Month?
On two occassions by £22 and £34 no longer than a 24hr period on each occasion due to the fact HSBC has closed the branch near to where he works.

he cant get to the one further away until the next day to pay his pay cheque in. he asked for an account that would allow an overdraft, but this was declined £150 overdraft thats all? to tie him over ..he has excellent credit status and has had a account since school, with no problems,

No wonder society has its problems???

Time to switch banks I think..any Advice anyone?

As a uni student i have had an account with hsbc since i was in secondary school. Never was allowed to go over a penny (period)! Suddenly 21 now and hadn't a clue to as why i was being charged (£25). I never changed my account, i had thought it was a savings account to as when i had opened it.

Had they changed my account without my consent, and now charging me without explaining or contacting me. I wasn't even aware that my account could go over draft. I only use it to pay the bills?

After reading all these posts, I have decided not to call the bank to try and resolve this. Luckily i have a student account with natwest so these bar****s cant touch the rest of my money.

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