First Direct: 1st Account

First Direct
Account:1st Account
Product summary:Generous joining incentive of £100. A very customer-focused proposition with real people taking calls.
Moneywise verdict:A good account backed up by fantastic UK based customer service.
Account ratings
Account ratings
Online service - 4.79
Call centre service - 4.85
Branch service - 4.45
Trustworthiness - 4.82
Opening the account
Minimum Income £0
Minimum Age 18 years
Maximum Age -
Existing customers only -
Area restrictions There are no area restrictions.
Overdrafts and charges
Monthly Charge -
Overdraft facilities
Automatic overdraft facility £500
Interest Free Overdraft Limit £250
Authorised overdraft rate 15.9% APR/EAR
Authorised overdraft charge There is no charge for an authorised overdraft.
Unauthorised overdraft rate 15.9% APR/EAR
Overdraft related charges Paid item max fee - £0
Paid item max no - 0
Unpaid item max fee - £0
Stepped cheque charge - £7
Overseas charges (Europe only) Forex fee - 2.75%
Charge for £100 ATM withdrawal - £2
Charge for £100 debit card transaction - £0
Account charges ATM withdrawal - £0
Transactions - £0
Bankers draft - £20
Special clearance - £15
CHAPS - £25
Duplicate statement - £0
Interest rates and other incentives
Headline interest rate 0% AER
Rate tiers
Gross Rate Excluding BonusGross Rate Including BonusAER
Maximum balance for interest -
Minimum initial deposit £0
Minimum Monthly Credit £0
Interest paid na
Incentives Annual travel insurance -
Breakdown insurance -
Discount vouchers -
Savings sweep -
Other Insurance - no
Service information
Free banking
Account access Telephone
Post office
Services available Standing order
Direct debit
Bill payment
Round-up savings
Text alerts
Text mini statements
ATM mini statements
Cards / cheques provided Debit card
ATM card
Cheque book
Maximum ATM withdrawal £500
Time for cheque to clear 3 days
Statement frequency monthly